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A very special day out, both festive and fabulous in equal measure measures. It’s 5 star luxury from the moment you step on board and the service is of the highest quality standard. Such a wonderful experience.

My friend and I had the best day again on the Northern Belle train. Such a beautiful carriage (Warwick) with amazing staff who looked after us all so well. The food was outstanding (Christmas dinner) from the canapés to the cheese board, as were the cocktails and range of wines. The entertainment was again brilliant and had the carriage singing or laughing or both! Highly recommend and will re-book again for next year.

I just wanted to write a short email to give fantastic feedback for Lucy, Glenn and Arwen on the Hull-Edinburgh trip today (9th November) - Harlech. All three of them were absolutely excellent and made this very first and very special trip excellent for me and my mum. Thank you so, so much. I cannot believe how tirelessly and diligently they all worked to resolve minor issues and they really do deserve heaps of praise. We've never travelled in this way or experienced this kind of service before.

I feel the need to contact you to express our sincere thanks to you, your booking teams, the staff on board and exceptional attentive service on board during our wonderful journey on Saturdays Settle Carlisle train experience We were booked on Belvoir carriage in seats 19 and 20. Treated to excellent service by Phil, Lucy and Tom during our journey They were pleasant, spent time talking to passengers, provided efficient professional service and ensured our experience on board went without a hitch Thank you Northern Belle for a wonderful day and now looking forward to our next trip to Torquay on 20th August

This was our third time onboard the Northern Belle and it was just as magical as ever. Having previously enjoyed Edinburgh at Christmas routes we opted for a summertime excursion as a pleasant change. The addition of a trip on the Dartmouth Steam Railway and Riverboat made for a great addition to the trip, especially with the hot and sunny weather we enjoyed amidst the lush landscape of the area. We all book for the opulence of the train and the exceptional food (huge thanks to the chef for the culinary delights we feasted on) but the heart of the experience truthfully is the wonderful staff who offer warm greetings and high attention to detail.

May I just take this opportunity to thank you and all your colleagues again for the most incredible experience on board The Northern Belle. It was a very special part of my 60th birthday celebrations and exceeded all of our expectations. The most amazing celebration and I am eternally grateful.